Account
Forgot password?
REGISTER
Cart
CUSTOMER SERVICES
Müşteri Hizmetleri sayfamıza hoşgeldiniz.
Alış verişinizin her aşamasında, kendinizi güvende hissedebilmeniz için en çok merak edilen konuları ve sıkça sorulan soruları size yardımcı olabilmek amacıyla aşağıda listeledik. Farklı sorularınız için, iletişim formunu kullanabilirsiniz...
1- Delivery Terms

Your orders are delivered to cargo within 3 working days (Monday-Friday) after bank approval. Depending on the distance of the delivery address from *SARKAP IC VE DIŞ TİCARET ANONİM ŞİRKETİ, the courier company will deliver your order within 1-10 business days.

Delivery duration of custom production products vary according to the production time. The delivery information and time of such products are specified on the product pages.

In case of a mishap caused by us, you will be notified based on your membership information. That's why it is important that membership information must be complete and accurate. Delivery is not done on weekends and feast days.

All of the products you choose will be delivered to you by the contracted cargo companies with the guarantee of SARKAP IC VE DIŞ TİCARET ANONİM ŞİRKETİ.

The products you have purchased will be notified to you by a confirmation e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be informed of the first date when the product will be in stock.

https://www.sarkap.com/ is an on-line shopping site. It allows multiple users to shop at the same time. Even though it is rare, it is possible for the consumer to buy the same product and the product is out of stock in this case;

If the product you have paid for is out of stock, there is a waiting period of at least 4 (four) days and at most 30 (thirty) days. If the product cannot be given to the consumer between these dates, the payment made is returned to her/him.

Prepared by  T-Soft E-Commerce.