Terms of Warranty and Return

Terms of Warranty

All products are under the warranty of the manufacturer unless otherwise specified. Please check the product during delivery to ensure that the warranty conditions apply. When you see a damage, have a written report drawn up and do not accept the product. Changes made on the product, deformation of the product or deterioration of the original design of the product is not covered by the warranty.

Terms of Product Returns

In the event that a product you purchase through our site is found to be defective, you must contact us at the online support section by no later than 14 days after the delivery date. Subsequent to this information, the defective product which you send us by the cargo company will be exchanged with a new one. If the defect on the ordered product is due to customer’s use or if the product has been used within the 14-day period, the product will not be returned and replaced. The product return and replacement conditions are subject to the Consumer Protection Law No 4077.

Prepared by  T-Soft E-Commerce.